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Store Policies

We want to make your shopping experience a pleasure, and an affordable one at that! 

If you have questions, we will do our best to answer them.

If you need help in your selections we will do our best to discuss options.

We do NOT give veterinary advice as we are not veterinarians;  we can share our own experiences and experiences customers have had with products, links, as well as published materials and information from manufacturers about their products.

When an order is received, we make our best effort to confirm with you your order, notify you of delivery timing and any exceptions.  Much of our product is in stock and on hand, but many items are also on call with manufacturers or some larger products are drop shipped from the manufacturers distribution center.  Therefore items can ship as quickly as the next day or will take closer to 1-2 weeks (in most cases) to arrive to you.  To be clear we have noted normal shipment timing information for each product on its product page under the tab "More details". 

Finally, we always ask that a customer let us know how their item/s have worked out for them (and their animals).  This helps us to know our customers, our products, and any issues that arise in the best manner possible, from you! 

Please refer to the Terms & Conditions below on this page, and to these links Shipping & Returns, Security, and Customer Service for further information on Just Equus policies.

JUST EQUUS Terms & Conditions

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS WEBSITE. This website is operated by JUST EQUUS fine horse products / justequus.com and its subsidiaries and affiliates (collectively, "us", "we" or "Just Equus"). By accessing or using JUST EQUUS’ websites or services, or the mobile versions of either, (collectively the "Website") you signify that you have read, understand and agree to be bound by these Terms of Use ("Terms of Use" or "Agreement") and any other applicable law, whether or not you are a registered member of JUST EQUUS may change these Terms of Use at any time without notice, effective upon its posting to the Website. You agree to review these Terms of Use regularly to make yourself aware of any changes. Your continued use of the Website shall be considered your acceptance to the revised Terms of Use. If you do not agree to these Terms of Use, please do not use this Website.

Intellectual Property
All intellectual property on the Website is owned by JUST EQUUS or its licensors, which includes materials protected by copyright, trademark, or patent laws. All trademarks, service marks and trade names are trademarks or registered trademarks of JUST EQUUS. All content on the Website including but not limited to text, software, scripts, code, designs, graphics, photos, sounds, music, videos, applications, interactive features and all other content ("Content") is a collective work under the United States and other copyright laws and is the proprietary property of JUST EQUUS; All rights reserved.

Website Use Restrictions
You may use the Content only for your own non-commercial use to participate in the Website or to place an order or purchase JUST EQUUS fine horse products. Any other use is prohibited unless agreed to by JUST EQUUS in writing. You agree not to change or delete any ownership notices from materials downloaded or printed from the Website. You agree not to modify, copy, translate, broadcast, perform, display, distribute, frame, reproduce, republish, download, display, post, transmit or sell any Intellectual Property or Content appearing on the Website without JUST EQUUS’ prior written consent. You agree not to use any data mining, robots, scraping or similar data gathering methods. Nothing in these Terms of Use shall be interpreted as granting any license of intellectual property rights to you.

Product Orders
All orders placed through the Website are subject to JUST EQUUS’ acceptance. This means that JUST EQUUS may refuse to accept or may cancel any order, whether or not the order has been confirmed, for any or no reason, and without liability to you or anyone else. If your credit card has already been charged for an order that is later cancelled, JUST EQUUS will issue you a refund.

Safeguard Your Username/Password
You are responsible for any actions that take place while using your JUST EQUUS account. Keep your username/password secure and do not allow anyone else to use your username/password to access the Website. You agree to notify JUST EQUUS immediately of any unauthorized use of your JUST EQUUS account. JUST EQUUS is not responsible for any loss that results from the unauthorized use of your username/password, with or without your knowledge.

Links
The Website may contain links to websites operated by other companies. JUST EQUUS does not endorse, monitor or have any control over these linked websites, which have separate terms of use and privacy policies. JUST EQUUS is not responsible for the content or policies of linked websites and you access such websites at your own risk.

Indemnification
You agree to indemnify, defend, and hold harmless JUST EQUUS, its officers, directors, employees, agents, licensors and suppliers from and against all claims, losses, liabilities, expenses, damages and costs, including, without limitation, attorneys’ fees, arising from or relating in any way to your use of Content, your use of the Website, your conduct in connection with the Website or with other Website users, or any violation of these Terms of Use, any law or the rights of any third party.

Privacy
Our Privacy Policy, which is incorporated into these Terms of Use by this reference, further describes the collection and use of information on this Website.

Limitation of Liability
JUST EQUUS SHALL NOT BE LIABLE FOR ANY DIRECT, SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES, INCLUDING FOR ANY LOST PROFITS OR LOST DATA, THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THIS WEBSITE OR THE PERFORMANCE OF THE PRODUCTS PURCHASED THROUGH THE WEBSITE OR THE CONDUCT OF OTHER WEBSITE USERS (WHETHER ONLINE OR OFFLINE) OR ATTENDANCE AT A JUST EQUUS EVENT OR ANY USER GENERATED CONTENT, EVEN IF JUST EQUUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE WEBSITE. YOUR ONLY REMEDY AGAINST JUST EQUUS FOR USE OF THE WEBSITE OR ANY CONTENT IS TO STOP USING THE WEBSITE.

Miscellaneous
You agree that this Website shall be deemed a passive website solely based in California, which does not give rise to personal jurisdiction over JUST EQUUS in jurisdictions other than California. You agree that this Website, Terms of Use, Privacy Policy and any dispute between you and JUST EQUUS shall be governed in all respects by California law, without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. Except where prohibited, you agree that all disputes, claims and legal proceedings directly or indirectly arising out of or relating to this Website (including but not limited to the purchase of JUST EQUUS products) shall be resolved individually, without resort to any form of class action, and exclusively in the state or federal courts located in San Mateo County, California. You consent to waive all defenses of lack of personal jurisdiction and forum non conveniens with respect to venue and jurisdiction in the state and federal courts of San Mateo County, California. Any cause of action or claim you may have with respect to the Website (including but not limited to the purchase of JUST EQUUS products) must be commenced within one (1) year after the claim or cause of action arises. By using the Website, you agree to receive certain electronic communications from JUST EQUUS. You agree that any notice, agreement, disclosure or other communication that JUST EQUUS sends you electronically will satisfy any legal communication requirements, including that such communications be in writing. JUST EQUUS’ failure to insist upon or enforce strict performance of any of these Terms of Use shall not be considered a waiver of any provision o r right. Neither the course of conduct between the parties nor trade practice shall modify any of these Terms of Use. JUST EQUUS may assign its rights and duties under this Agreement to any party at any time without notice to you.

Severability
If any provision in these Terms of Use is held invalid, the remainder of these Terms of Use shall continue to be enforceable. If any provision in these Terms of Use is deemed unlawful, void or unenforceable, then that provision is deemed severable from these Terms of Use and the remaining provisions are still valid and enforceable.

Termination
JUST EQUUS reserves the right in its sole discretion to terminate your account, and restrict your use of all or any part of the Website for any or no reason, without notice, and without liability to you or anyone else. JUST EQUUS also reserves the right to block users from certain IP addresses and prevent access to the Website. The Terms of Use relating to Intellectual Property, Indemnification, User Interaction Disclaimer, Warranty Disclaimer, Limitation of Liability, Miscellaneous, Severability and terms that by their nature may survive termination shall survive any termination.

 

Just Equus fine horse products
All Rights Reserved 2011